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Paper Tape
Posts: 2
Registered: ‎06-01-2017
Location: US
Message 1 of 2 (103 Views)

Lenovo Yoga 3 1470 Touchscreen Unresponsive

My Lenovo was purchased back in 2015, so the warrenty is expired.

 

Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch.

 

I have gone through every Google-searched solution I could find, none have worked.

I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen.

 

Running Windows 10 (64x)

 

Solutions, or links to other form posts are appreciated.

Retired Support Specialist
Posts: 3,773
Registered: ‎12-24-2015
Location: IN
Message 2 of 2 (76 Views)

Re: Lenovo Yoga 3 1470 Touchscreen Unresponsive

- Press Windows+X.

- Select Device Manager.

- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.

 

- Restart your computer.

- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices. 

 

Update us how it goes.

 

 

 

 

Regards,

 

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