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msmtinct
Paper Tape
Posts: 4
Registered: ‎09-30-2016
Location: US
Views: 478
Message 1 of 5

Lenovo Yoga 3 Plugged in, Charging but not advancing past 37%

 
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 401
Message 2 of 5

Re: Lenovo Yoga 3 Plugged in, Charging but not advancing past 37%

Hi there, Msmtict                    -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, please let me know if you changed the battery mode to “Maximum Battery Life” or else if battery mode is in “Optimized Battery Health” it charges only to 60% and stops charging the battery and then it take its power from the AC Adapter.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 268
Message 3 of 5

Re: Lenovo Yoga 3 Plugged in, Charging but not advancing past 37%

Did the issue get resolved?

 

Update us how it goes.

 

 

 

 

Regards,         

 

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msmtinct
Paper Tape
Posts: 4
Registered: ‎09-30-2016
Location: US
Views: 263
Message 4 of 5

Re: Lenovo Yoga 3 Plugged in, Charging but not advancing past 37%

PC was sent back to Lenovo and received a new battery.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 235
Message 5 of 5

Re: Lenovo Yoga 3 Plugged in, Charging but not advancing past 37%

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

 

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