English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

8 Posts

12-30-2014

12 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎12-30-2014
  • Location:
  • Views: 71
  • Message 1 of 6

Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2015-03-13, 21:56 PM

Hi.

 

I have some issues with my new Yoga 3 Pro.  It´s a random problem.  I received a blue screen with a message "unexpected_kernel_mode_trap".  I reset my Yoga to factory setting.  I reinstalled all windows updates, then, I reinstalled all Lenovo Yoga 3 Pro Drivers.  But, after one day, I received this beatifull dump again.

 

Dump 1

 

Link to image 1

 

Image 2

(other dump, same day)

 

Link to image 2

 

I research about it, and Microsoft forums says a Memory problem or Memory slot problem.

 

Now my Yoga with 2 month of use are in a Lenovo vendor support to be in a cirugy  :-(

 

I ran all Lenovo Test, and everything It´s ok.

 

Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

Reply
Options

5402 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 2 of 6

Re: Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2015-03-13, 22:04 PM

To confirm or have a second opinion you can run the os memory diagnostics. If it results to an error then your only choice is to replace the ram yourself or by Lenovo.

Reply
Options

8 Posts

12-30-2014

12 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎12-30-2014
  • Location:
  • Views: 71
  • Message 3 of 6

Re: Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2015-03-13, 22:19 PM

Thanks.

 

Yes, I call to Lenovo and Best Buy.  Now, My Yoga are in a solution center in my country :-(  I think the will watch, maybe remove and reinstall memory and nothing more...  In some days I will write about it, but I think this is my first and last Lenovo machine...

Reply
Options

5402 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 4 of 6

Re: Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2015-03-14, 16:12 PM

What I mean by run os memory diagnostics is this:

 

starting memory diagnostics.JPG

 

Have you tried it?

Reply
Options

8 Posts

12-30-2014

12 Signins

71 Page Views

  • Posts: 8
  • Registered: ‎12-30-2014
  • Location:
  • Views: 71
  • Message 5 of 6

Re: Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2015-03-17, 4:30 AM

No with this app.  I test ram memory using Lenovo Solution Center, and everything was ok.

 

Here you can find my minidumps  https://app.box.com/s/we5v9we8iwyx9r6zg4s4k8f2z78wtd3m

 

Thanks

Reply
Options

23 Posts

12-17-2016

NO

22 Signins

211 Page Views

  • Posts: 23
  • Registered: ‎12-17-2016
  • Location: NO
  • Views: 211
  • Message 6 of 6

Re: Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

2017-04-18, 13:29 PM

I seem to have same problem. Frequent random Blue screen crashes. Sometimes "kernel process died" sometimes "storage related". very often not even able to come through the kernel dump and reporting - reboot.

 

No user imput or program running or other things to tie into. Seemingly random. 

 

I will hand in machine for warranty repair/replacement shortly.

 

The problem started after the latest microsoft updates before Creators Update. I'm now running Creators but problem just continues. I still hope that one Lenovo driver or other is incompatible with newst incarnation of WIN10.... In that case everyone with Lenovo 3 pro should see it by now.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete