03-26-2017 12:01 AM
Trying to boot up my laptops this morning and it's successfully boot up till login menu then when i plug in the AC it's just turn to black screen.
I tried shutting it down completely with holding the power button. Now with or without the adaptop, it's just black screen with keyboard light on and fan working sound. Tried the bios button but still black screen with keyboard lights on functional. Help????
03-27-2017 03:35 AM
Thanks for using the Lenovo forums.
Sounds like something may have potentially got fried perhaps.
Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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03-27-2017 07:01 PM
Thankyou so much for your reply and information but i can't remove the case since it was built and it's still under warranty so it's still sealed.
But today my laptop was able to Lights up again!!!!
Yesterday i tried to draining all the battery out from my laptop by just leave it be on.
So i'm still curious and don't know what's the cause to my laptop black screen
What do you mean by "Sounds like something may have potentially got fried perhaps."
What thing that got fried??
Thankyou for you reply once again.. I do really appreciate it a lot.
03-28-2017 01:46 AM
Just Try to open my lenovo yoga 3 once again after i shut it down completely this morning.
And it's happen again
what's going on ??
So everytime i want to open this laptop i have to drain all the battery fisrt ???