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dennylarson
Paper Tape
Posts: 7
Registered: ‎03-25-2017
Location: ID
Views: 1,106
Message 1 of 7

Lenovo Yoga 3 black screen

Hello everyone. 

Problem :
Everytime i press the power button wether it's charged or not. The Laptop will remain black screen with keyboard lights up and a little fan working noise. Once i tried to drain all the battery and it's work !! but the next time i shutdown it and try to open it again. It happen again.
can someone help me please ??
My laptop is still under warranty and there's sealed warranty on the back of the case in the center of the screw place
so i think i'm unable to open it all..

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,061
Message 2 of 7

Re: Lenovo Yoga 3 black screen

Hi there, Denny  -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

At the time when laptops works fine, try updating the BIOS & check if issue persist or not.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

dennylarson
Paper Tape
Posts: 7
Registered: ‎03-25-2017
Location: ID
Views: 1,057
Message 3 of 7

Re: Lenovo Yoga 3 black screen

Where can i update my bios officially?? 

dennylarson
Paper Tape
Posts: 7
Registered: ‎03-25-2017
Location: ID
Views: 1,036
Message 4 of 7

Re: Lenovo Yoga 3 black screen

Hi Shashi

At the time the laptop works

I have updated the bios for the lenovo yoga 3 

After i updated i notice there's different lenovo logo when it was the first time booted after the update.

Once I shutdown from the newest bios updated and try to open it in the next 15 min.

It's still black screen!!! 

Please help me how do I solve this

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,019
Message 5 of 7

Re: Lenovo Yoga 3 black screen

Please disable fast start up option.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

dennylarson
Paper Tape
Posts: 7
Registered: ‎03-25-2017
Location: ID
Views: 1,005
Message 6 of 7

Re: Lenovo Yoga 3 black screen

Hi Shasi

Yes i have turn off the fast start up option using the bios setup menu and I have turn of the "Turn on fast startup" on the power option.
Yes and it's still black screen the next time i open it. Do USB and Video Optimization Startup option effect??
Am i missing something on the fast startup option somewhere??
Thankyou so much for your reply
i don't have anymore help except you
pls reply soon

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 988
Message 7 of 7

Re: Lenovo Yoga 3 black screen

You could try doing the windows recovery as a last resort. However, if it doesn’t work i would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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