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hewittd60
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Posts: 17
Registered: ‎02-09-2015
Location: Perth
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Message 1 of 8

Lenovo Yoga 3 pro 1370 screen won't auto rotate

I'm using windows 10 and when I try to put the computer in Tent mode or Tablet mode, then screen will not auto rotate. The display is set to auto rotate, but nothing changes. I hope someone has a solution for me.

Retired Support Specialist
Posts: 3,772
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Location: IN
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Message 2 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

Hi there, Hewittd                    -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You could also try this link for better understanding on auto rotate not working.

 

I was having same problem, and found the auto-rotate setting in: Control Panel -> Appearance and Personalization -> Display -> Screen Resolution.

 

If you go to Control Panel -> Display-> Change Display Settings, you can uncheck "Allow Auto rotate". Does this issue occurs in all application?

 

Update us how it goes.

 

 

 

 

Regards,

 

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hewittd60
Paper Tape
Posts: 17
Registered: ‎02-09-2015
Location: Perth
Views: 6,176
Message 3 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

Through settings, I have auto rotate enabled, but the screen doesn't rotate when I use tent mode or tablet mode or simply turn my computer up side down. 

 

I've checked the sensor services and sensor data service is stopped. I restart it, but it reverts to stopped soon after. 

 

It's so frustrating as this feature is the reason I purchased this computer. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
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Message 4 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

Please go through this link for better understanding.

 

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 6,147
Message 5 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

You have to go to registry under:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation

and change LastOrientation to 0. You have to also remove SlateEnable key.

 

Update us how it goes.          

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

hewittd60
Paper Tape
Posts: 17
Registered: ‎02-09-2015
Location: Perth
Views: 6,141
Message 6 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

I removed the SlateEnable key from the registry, but when I rebooted and went into the registry, the SlateEnable key was back in. Is there a way I was meant to d=save the registry chnage before rebooting?

hewittd60
Paper Tape
Posts: 17
Registered: ‎02-09-2015
Location: Perth
Views: 6,140
Message 7 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

I just noticed a very fine crack down my screen from top to bottom, so maybe this is why the sensors are not working properly - bummer!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 6,117
Message 8 of 8

Re: Lenovo Yoga 3 pro 1370 screen won't auto rotate

Sorry to hear this Hewitt, I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly since your system is brand new one & doing anything would void the warranty.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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