05-11-2019 02:08 AM
Notebook used for just normal day to day activities. No Gaming, extra gadgets.
Has run into completely non-bootable state.
Normal boot: Every single time, dumps blue screen but with different error codes. Also, after dumping, hangs in the blue screen itself. Can restart only with hard press of power button.
Enter BIOS setup- using F12 doesn’t work most of the time. Often, System hangs at Lenovo Splash screen. When it goes into boot menu, can change values, but Save & Exit always hangs.
Sometimes: Occasionally, on hard restart, a message ‘system is being repaired’ comes just below Lenovo icon on the splash screen. Shows additional screen with options. Entering any options (recovery, reset, restore last good recovery point etc) always ends up in one more blue screen.
One key recovery: Following happens with each of these options:
Flashing keyboard: for past couple of days, most of the times I try to boot directly or thru one key recovery, screen stays blank, but keyboard lights keep flashing. Hard press restart is the only option
05-11-2019 03:01 AM - edited 05-11-2019 03:02 AM
Blue screens are something that Windows generates, and usually point to bad device drivers or hardware, so knowing the BSOD screen details (stop code etc) would be useful. Because booting from USB media also results in a BSOD, a hardware issue is certainly suspect as the bootable media use very generic device drivers,
I suspect that it could be a bad SSD drive, but if you can provide photos of the BSOD, or the Stop Code(s) and driver at faults listed (if applicable) it might help narrow down the cause.
There are few devices internal on that model that are not part of the system/motherboard, but if it were mine I would refer to the Hardware Maintenance Manual below, remove the base cover, reset any connections (SSD etc), and clean and make sure the cooling fan is working etc.
Lenovo YOGA 3 Pro-1370 Hardware Maintenance Manual
Best of luck,