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2 Posts

11-21-2016

Romania

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Lenovo Yoga 500-14IBD unresponsive touchscreenn on a certain portion of screen

2016-11-21, 14:35 PM

Hello,all! About 7 months ago I have brought a Lenovoy Yoga 500-14IBD which has been working fine until now. Now I have an unrepsonsive portion of the screen. It is very wierd. I will illustrate with a screenshot:

I have calibrated my screen using windows 10 settings, but it didnt' help. The problem is there even on Ubuntu. I am guessing it is a hardware problem. Should I take my laptop to my warranty service or is it a different kind of problem?

 

Thank you in advance for your answers!

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4308 Posts

11-18-2012

United States of America

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Re: Lenovo Yoga 500-14IBD unresponsive touchscreenn on a certain portion of screen

2016-11-21, 16:24 PM

Welcome to the Lenovo Community !

 

Sorry that you are having problems with your laptop.  From what you have described it would appear that a section of the touch screen has failed.  I would recommend that you contact Lenovo Support for additional warranty service.

 

Lenovo Support - Romania

40-742-726-843
Romanian
9:00 - 18:00 Monday - Friday
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4308 Posts

11-18-2012

United States of America

9980 Signins

610541 Page Views

  • Posts: 4308
  • Registered: ‎11-18-2012
  • Location: United States of America
  • Views: 610541
  • Message 2 of 2

Re: Lenovo Yoga 500-14IBD unresponsive touchscreenn on a certain portion of screen

2016-11-21, 16:24 PM

Welcome to the Lenovo Community !

 

Sorry that you are having problems with your laptop.  From what you have described it would appear that a section of the touch screen has failed.  I would recommend that you contact Lenovo Support for additional warranty service.

 

Lenovo Support - Romania

40-742-726-843
Romanian
9:00 - 18:00 Monday - Friday

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