04-10-2019 11:20 AM
My laptop has gone on the boot menu and will not exit no matter what. (SEE IMAGE ATTACHED). It also makes no sound at all. Whenever i turn it off and put it on again it will stay the same. I have tried many different types of way to exit the boot men but it will not work.
04-10-2019 01:40 PM
Welcome to the Community Forums.
I believe you may have better success reseating the harddrive from itself. The harddrive is not even detected in the boot manager so it is like turning on the machine and just that without a harddrive or bootable image to continue with.
I usually remove the harddrive first and connect it to my desktop or external harddrive enclosure. This will give opportunity to back up your files and likewise check if the drive is readable or needing replacement else reimage or repair of Windows.
I hope this helps answer your query.
Update us how it goes.