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03-13-2018

US

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Lenovo Yoga 500 Screen Issue

2018-03-13, 20:25 PM

Kindly can yo uclarify for me the reasons for the white spots on my screen, and this is brand new laptop?? I still didn't use yet I just bought it?

 

 

 

 

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2953 Posts

02-22-2017

GB

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Re: Lenovo Yoga 500 Screen Issue

2018-03-14, 14:01 PM

Hello BasmaSultan

Thanks for using the Lenovo forums.


Try to enter into the BIOS, if you can see the artefacst there as well, then it seems the screen is a faulty one unfortunately, you should be able to return to the retailer you have purchased it from for an exchange.

 

 

Hope this helps, let us know how you get on.


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