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BasmaSultan
Blue Screen Again
Posts: 1
Registered: ‎03-13-2018
Location: US
Views: 140
Message 1 of 2

Lenovo Yoga 500 Screen Issue

Kindly can yo uclarify for me the reasons for the white spots on my screen, and this is brand new laptop?? I still didn't use yet I just bought it?

29177508_10156226277447938_120889074385944576_n.jpg

 

29214890_10156226276802938_5744383454045274112_n.jpg

 

 

 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 91
Message 2 of 2

Re: Lenovo Yoga 500 Screen Issue

Hello BasmaSultan

Thanks for using the Lenovo forums.


Try to enter into the BIOS, if you can see the artefacst there as well, then it seems the screen is a faulty one unfortunately, you should be able to return to the retailer you have purchased it from for an exchange.

 

 

Hope this helps, let us know how you get on.


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