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Paper Tape
Posts: 1
Registered: ‎08-01-2017
Location: IN
Message 1 of 2 (145 Views)

Lenovo Yoga 500 : Touch screen not working at some rows

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!

 

Sreenshot.JPG

 

 

 

 

 

 

Support Specialist
Posts: 4,882
Registered: ‎11-30-2015
Location: PH
Message 2 of 2 (100 Views)

Re: Lenovo Yoga 500 : Touch screen not working at some rows

Hi Anonymous11,

 

Welcome to the Community Forums.

 

As it appears as a segmental failure of the screen digitizer the more that you need to call in technical support for possible hardware failure.

 

You may also try to turn off the machine and use the Novo button to power back on. 

Along the choices, try to check touch screen functionality as this is outside Windows. If you would have the same issue then most likely the LCD module and cable would need replacement if reseating cables fail.

 

Hope this help answer your query.

 

Regards



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