05-23-2018 04:33 PM - edited 05-23-2018 05:30 PM
I've got problem with unworking fan. For this moment I tried next things:
Laptop was bought from LenovoIsrael ~1 year and 2 months ago. One day (the last sunday, I think) fan just stop working and laptop, obviously, become overheating every time I'm doing some work on it. Now is the last night before really important exam for me and I can't prepare doing tests online for three days because of lags caused by overheating.
There is screenshot from Lenovo Diagnostic Tool. Also, I've added dxdiag (i dunno if you need this) and msinfo32.
There was no alert messages like "I cannot run Win10 because of missing fan" or something like that. Laptop is just continue working as everything is ok.
05-25-2018 06:19 AM
Your previous message is visible to ME. If the fan's not working, best to just send it in before the overheating damages something. I wouldn't risk using it any further.
05-26-2018 06:59 AM
05-27-2018 01:31 AM
06-04-2018 10:09 AM
I'm not sure what you're asking. I think everyone will agree you should not use the computer and risk damage until you find someone to fix it, preferably a Lenovo service center - especially if it's still under warranty.
I wish you good luck.