08-10-2018 07:38 AM - edited 08-10-2018 08:26 AM
Tried restarting, removing multiple languages from keyboard (except the default, Australia), running a virus scan and checking drivers (all up to date). Microsoft says keyboards are working fine.
This happened immediately after I used the tablet mode.
Unlike last time, the corresponding keys on the onscreen keyboard aren’t working either. But all keys in the tablet mode are.
It also seems to be overheating, and the fan is working overtime.
I have already sent it for warranty and they fixed it, but the issue is recurring.
Does anyone have any other solutions?
10-02-2018 12:19 PM
Had exactly same issue (same letters not working) - turns out NUM Lock issue; pressed Fn+Insert or similar combination to turn it off and all letters started working as expected. Unfortunatelly cannot replicate the problem and turn it back on again, seems like a bug of some sort...