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05-04-2021

Latvia

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Lenovo Yoga 530 - 14IKB, touchscreen suddenly only works with pen, not with fingers!

2021-05-04, 13:47 PM

Touchscreen does not work with fingers, works with a pen. Any ideas what could be wrong? I'm guessing because the pen works, it's not a hardware issue, but a software setting?

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2350 Posts

11-04-2019

United States of America

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Re:Lenovo Yoga 530 - 14IKB, touchscreen suddenly only works with pen, not with fingers!

2021-05-04, 14:02 PM

 

Hello @ antobas!


Welcome to the Community Forums!

 

When did this started to happen?

Can you also provide us the device's MTM (machine type-model) number for us to check its specifications?

 

Go to Device Manager by right-clicking on Start/Windows symbol.

In Device Manager, click the arrow next to Human Interface Devices and see if the HID-compliant touch screen is in there.

 

Should you see it there, update the driver and restart the device then test the touch screen functionality of your machine again.

 

Also, check for any corrupted drivers in Device Manager and remove/uninstall it.

Corrupted drivers does have an exclamation mark (!) right next to it.

 

Update us how it goes.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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