12-27-2018 10:01 AM - edited 12-27-2018 10:08 AM
3 weeks ago I bought the Lenovo yoga 530 in a store Model: 81EK00HGIX.
I have a serious problem with the pen (Lenovo Active pen 1) included in the package that is unusable!
I recorded a video of the problem:
I tried to change the battery supplied with another, but the problem persists, even downloading all the drives provided in the Lenovo Vantage update did not change anything.
I hope that some of you can help me solve this problem.
02-06-2019 10:04 AM
Welcome to the Community Forums.
We'd like to know if your Active Pen 1 is working now. If not, try to do the steps below.
1. Turn it off
2. Remove the battery and the adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the adapter
5. Turn it back on as normal
In addition, try to download and install the Chipset driver here, https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/YOGA-SERIES/YOGA-530-14IKB/81EK/81E...