03-06-2019 12:10 PM
My Lenovo Yoga 700-14ISK has stopped working altogether. It was charging and all of a sudden went out and has not turned on ever since. I have tried pressing the Lenovo button on the side and it will not boot up either. When plugged in, none of the lights will indicate that it is charging. I have removed the battery from the inside and plugged it in again and I still have no results. I have found somewhere that I should try removing the CMOS battery but my specific model does not have one, or at least I am not aware of one. It could also just be a connection. The model type is 80QD. If someone can help me with this issue or help me find the CMOS battery/connection that would be great.
03-26-2019 12:30 AM
Greetings from Lenovo,
As you have mentioned about the issue, suggest you to check with different adapter, check if the charging ports are damaged? Check in different power sources. If still same issue, this could be issue with the motherboard.