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Blue Screen Again
Posts: 3
Registered: ‎02-26-2017
Location: US
Message 1 of 6 (615 Views)

Lenovo Yoga 700 HID compliant touch screen no longer in device manager

My Lenovo solution center recently sent out a code saying my INTEL HD graphics were not up to date. After I updated it (to INTEL(R) Graphics 520) my touch screen stopped working. I looked to see if  my HID complient touch screen setting was turned off after the update, but I found that it no longer in my HDI tab. How do I get this back?

Support Specialist
Posts: 2,087
Registered: ‎02-22-2017
Location: GB
Message 2 of 6 (553 Views)

Re: Lenovo Yoga 700 HID compliant touch screen no longer in device manager

Hello Ilerya,

Thanks for using the Lenovo forums.

Try to download the Video and Chipset drivers for the unit from the support page.

 

Hope this helps, let us know how you get on.


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Blue Screen Again
Posts: 3
Registered: ‎02-26-2017
Location: US
Message 3 of 6 (541 Views)

Re: Lenovo Yoga 700 HID compliant touch screen no longer in device manager

I'm afraid the driver isn't avaliable for me to download from the lenovo support page. I had tried seaching it but didn't get any results. Is there anywhere else I could look?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Message 4 of 6 (525 Views)

Re: Lenovo Yoga 700 HID compliant touch screen no longer in device manager

Hi ilerya, 

Can you try going into the BIOS and load bios defaults. You can do this once inside  the  BIOS by pressing FN + F9. Then press FN + F10 to Save and Exit. If this does not work, please post the model number of the system so we can get you the right download link. 

Hope to hear from you soon. 

Cheers, 

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Blue Screen Again
Posts: 3
Registered: ‎02-26-2017
Location: US
Message 5 of 6 (510 Views)

Re: Lenovo Yoga 700 HID compliant touch screen no longer in device manager

[ Edited ]

I've reset the BIOS defaults but the HID C.T.S is still not in my devices. I personally cannot locate a model number because I threw my laptop's box out about 6 months ago without taking a photo of it first. I can senda private message of a any other product number? Will any of those  help?

Edit: I just saw your message, thank you for helping met this far!

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Message 6 of 6 (503 Views)

Re: Lenovo Yoga 700 HID compliant touch screen no longer in device manager

Hi, 

 

You can get the system's drivers from support.lenovo.com. Just type in the serial number of the system when asked. The next page will provide the system's information including the MTM/Model Number. The serial number of the system should be on a sticker on the bottom of the laptop. 

 

Cheers,

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