10-10-2018 11:47 AM
10-10-2018 06:56 PM
Welcome to the community forums.
Could you check if the headphone is set as a default playback device? Playback Devices under Sound Properties (by going to Control Panel (large icon view) > Sound > Playback Devices) and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.