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7 Posts

07-31-2017

Suriname

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Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-07-31, 14:47 PM

Hi,

 

I have a problem with my mouse cursor. When it's loading the mouse cursor becomes pixelated like in the image below that I made.

 

When I uninstall the Intel HD Graphics 620 driver the mouse cursor acts normal. If I reinstall the driver the pixelated issue appears again.

 

I hop that this problem can be solved.

 

Thank you.

 

 

 

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7 Posts

07-31-2017

Suriname

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Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-08-01, 16:26 PM

Thank you for replying,

 

Sadly your suggestion didn't help, but I saw a another topic (link) from danieldemetrio who has the same problem.

The problem was solved by changing the recommended scale (150%) to something else.

 

I hope that this can be fixed with a future update.

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180 Posts

11-28-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 2 of 16

Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-08-01, 10:43 AM

Hello Desney_K

 

Thank you for using the lenovo forums

 

What i suggest is make sure the driver you are installing is up to date also go to the customization setting's for your unit and check if changing the cursor size helps atall.

 

 If these steps do not work or you would like more info on this issue you can call your local Lenovo support line. Below is the link to the phone list where you can find these numbers

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7 Posts

07-31-2017

Suriname

38 Signins

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Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-08-01, 16:26 PM

Thank you for replying,

 

Sadly your suggestion didn't help, but I saw a another topic (link) from danieldemetrio who has the same problem.

The problem was solved by changing the recommended scale (150%) to something else.

 

I hope that this can be fixed with a future update.

0 person found this solution to be helpful.

This helped me too

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24 Posts

07-11-2015

Sweden

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Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-11-30, 23:25 PM
Thanks, I will try this solution and see if it works. It is such an annoying problem...
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164 Posts

11-28-2017

Poland

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Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-12-06, 13:17 PM
This bug is caused by Lenovo Utility! I have Lenovo Yoga 500 and I also had this problem. The solution was either reducing scaling to 125% or uninstalling Lenovo Utility (flight mode is not working then).
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164 Posts

11-28-2017

Poland

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  • Message 6 of 16

Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-12-09, 8:57 AM
The other solution is also opening compatiblity options for utility.exe and setting there DPI scaling to "Application". That solves the problem when 150% scaling is used.
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2 Posts

12-13-2017

United States of America

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  • Message 7 of 16

Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-12-13, 0:40 AM

I am also having the same issue! So annoying...

I saw przemek1234pl's solution and I'd like to try it out, but I can't find Lenovo Utility or Utility.exe on my system. Help?

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164 Posts

11-28-2017

Poland

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Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-12-13, 17:08 PM

If you don't need neither Caps Lock on-screen indicator nor Flight mode hotkey, you may just disable (I did it) Lenovo Utility. Press Ctrl + Alt + Delete, go to Task manager, open the Startup tab, find Lenovo Utility, select it and click Disable, then reboot your notebook. Now everything should be fine, but remember Caps Lock on-screen indicator will not show and Flight mode hotkey will not work (little airplane one the F7 key).

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2 Posts

12-13-2017

United States of America

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  • Message 9 of 16

Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2017-12-14, 5:26 AM

Thanks! Will try...

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6 Posts

01-26-2018

Turkey

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  • Message 10 of 16

Re: Lenovo Yoga 710 (14") Pixelated Mouse Cursor Issue/Problem

2018-01-26, 20:37 PM

Thank you so much it worked for me :)

 

przemek1234pl

The other solution is also opening compatiblity options for utility.exe and setting there DPI scaling to "Application". That solves the problem when 150% scaling is used.

 

 

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