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maurelija
Paper Tape
Posts: 1
Registered: ‎01-15-2017
Location: DK
Views: 1,029
Message 1 of 3

Lenovo Yoga 710-14IKB- troubles with sound and microphone

Hey,

 

I have a problem with my sound. first of all, something happed after some kind of update, now the first 5 seconds of the song for example, it does not play, there is this delay. then I cant talk with skype of messenger because no one hears me and there is also a wind sound or something. 

the next problem is that the sound itself is really poor, when on less than 35 percent i cant hear a thing, i need to volume up and on 100, i wouldnt say it is that much loud.

 

Anyone experienced the same? I only have my laptop for 2 months and I found more drawbacks than pluses...

Dirken
Paper Tape
Posts: 1
Registered: ‎01-15-2017
Location: BE
Views: 914
Message 2 of 3

Re: Lenovo Yoga 710-14IKB- troubles with sound and microphone

Hi, i just purchased the same laptop.  I wasn't able to play any sounds after an automatic system update. 

 

The sound symbol in the taskbar was marked with a red cross.  When i took in the systems menu there were no drivers installed for the soundmodule.  I searched the lenovo drivers database and downloaded the specified drivers from Realtek.  After installation i could play sounds again but now i encounter the same problem as the topic starter.

 

When i go to a youtube video, the first 5 to 10 seconds no sound is playing.

 

Who knows the solution to this problem ?

Lenovo Technology Partner
Posts: 570
Registered: ‎07-07-2014
Location: PH
Views: 871
Message 3 of 3

Re: Lenovo Yoga 710-14IKB- troubles with sound and microphone

Hi,  

 

Please check out my post for the same issue Here

 

Cheers, 

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