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Arul7
What's DOS?
Posts: 3
Registered: ‎11-17-2018
Location: IN
Views: 95
Message 1 of 3

Lenovo Yoga 710 - Laptop not booting

My Laptop was working fine. Suddenly couple of weeks back when I power on my laptop, indicator light was on for 5 secs and then went off. No fan running  and it didn't boot.

I tried the following:

1. Pressing and holding the power button for 15 secs

2. Tried with Novo button

It didnt work for one whole day. the next day when I powered on it started working as ususal. I am not sure what was the issue.

 

Again couple of days ago I have faced the same above problem. It didn't boot for one full day. I took it to servce center(Lenovo authorized service center), service person examined by opening up back panel. He tried few things and told, theres a problem with mother board, I have to replace it. He's not sure what is the problem.

 

Then Yesterday morning I tried powering on the laptop and its working as usual. My Lenovo Yoga 710 15" 15ISK laptop has become bit unpredictable. My laptop is out of warranty. Any help is appreciated on how to resolve this problem. 

Social Support Agent
Social Support Agent
Posts: 184
Registered: ‎08-01-2018
Location: PH
Views: 64
Message 2 of 3

Re: Lenovo Yoga 710 - Laptop not booting

Welcome to the Community Forums!

 

Based on the description of the problem, it seemed the laptop won't pass the Power On Self Test phase (P.O.S.T.). This is usually where the computer will test all major hardware components before it would boot into Windows. We understand that the motherboard has already been replaced, but we would still recommend to return to Service Center who serviced it, since this kind of issue is best to be diagnosed and examine physically



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Arul7
What's DOS?
Posts: 3
Registered: ‎11-17-2018
Location: IN
Views: 63
Message 3 of 3

Re: Lenovo Yoga 710 - Laptop not booting

Actually, motherboard has not been replaced. Service person told, it would need mother board replacement. But it started working the next day when I tried powering on the laptop. So motherboard was never replaced.

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