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timhx1
Paper Tape
Posts: 2
Registered: ‎12-17-2016
Location: SG
Views: 3,681
Message 1 of 13

Lenovo Yoga 710 - Microphone is noisy / humming / static

Hi everyone,

 

My Yoga 710 14"'s microphone is producing some kind of static/humming noise. Using the original settings, the other parties in a Skype chat can barely make out what I was saying. I tried tweaking the settings in Realtek HD Audio Manager

  • reducing microphone boost to zero - this helped a lot
  • enabling beam forming - slight improvement
  • I tried the other "enhancements" but they didn't seem to help

Still, the recordings I make using my laptop's mic is not clear. Some laptops have the option to enable "noise suppression", but not on mine. Did anyone else encounter this problem and were you able to solve it?

Appreciate your help! 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,641
Message 2 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

Hi there, Timhx –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try disabling the Mic

Right click on the speaker icon on the Lower right taskbar near the time and select Recording Devices.

Then turn off the Mic here or put the slider to the very right side.    

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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timhx1
Paper Tape
Posts: 2
Registered: ‎12-17-2016
Location: SG
Views: 3,635
Message 3 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

Hi thank you for your reply.

 

I'm afraid you misunderstood my problem. I didn't mean that the microphone itself is producing audible noise. I meant that the voice recordings I made using the microphone contains a lot of noise. Apologies if my original post was unclear.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,629
Message 4 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, kindly find the below image & do accordingly.medium.jpg

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
if you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

mal55
Fanfold Paper
Posts: 4
Registered: ‎01-09-2017
Location: GB
Views: 3,546
Message 5 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

Just bought a 710 and found I had same problem using Skype. Voice was not heard because of noise.

Further research has identified it was because of the fan that is located right next to microphones. There is a separate discussion all about the noisy fan problem.

Not sure if your problem has been solved or if you were aware of fan problem.

I'm trying to get lenovo to help but not getting any joy in solving problem as their suggestion of tweaking the mic has not worked.

Have you been able to get your problem sorted?

GrizzlyGlen
What's DOS?
Posts: 1
Registered: ‎01-19-2017
Location: CA
Views: 3,491
Message 6 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

Me too. wondering if I should buy a headset. but maybe Lenovo should comp me? Smiley Wink

Norgaard
What's DOS?
Posts: 2
Registered: ‎02-27-2017
Location: DK
Views: 3,333
Message 7 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

I have the very same issue. The sound has the noise like I was sitting in a noisy train. I am sure it is the fan. But how can engineers make such a basic mistake :-(

I am not to technical, so if someone can tell me how to fix the issue besides using an external mic, I will really appriciate that.

Prasanthvenu
What's DOS?
Posts: 2
Registered: ‎05-05-2017
Location: US
Views: 3,036
Message 8 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

Hi,

 

I am also facing similar issue of noisy microphone especially when you perform video/voice chat.

Just wondering if we have any solution identified so far to resolve the issue.

 

In addition there is also problem with touch pad , where it abruptly brings up the right click context menu when you actually do left cick.

 

Regards,

Prasanth

Gernot16
Fanfold Paper
Posts: 6
Registered: ‎04-07-2017
Location: DE
Views: 3,028
Message 9 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

LOL, funny that LENOVO support never added any comment to the issue..... It´s just an engineering mistake to place the mic. next to the fan.... Nothing one can do about. I bought a bluetooth headset and have no problems since.

Norgaard
What's DOS?
Posts: 2
Registered: ‎02-27-2017
Location: DK
Views: 3,006
Message 10 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

I am wondering if Lenovo care about the issue. Just too bad!

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