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3 Posts

12-18-2016

SG

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Lenovo Yoga 710 - Microphone is noisy / humming / static

2016-12-18, 15:29 PM

Hi everyone,

 

My Yoga 710 14"'s microphone is producing some kind of static/humming noise. Using the original settings, the other parties in a Skype chat can barely make out what I was saying. I tried tweaking the settings in Realtek HD Audio Manager

  • reducing microphone boost to zero - this helped a lot
  • enabling beam forming - slight improvement
  • I tried the other "enhancements" but they didn't seem to help

Still, the recordings I make using my laptop's mic is not clear. Some laptops have the option to enable "noise suppression", but not on mine. Did anyone else encounter this problem and were you able to solve it?

Appreciate your help! 

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3815 Posts

12-24-2015

IN

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Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2016-12-19, 13:19 PM

Hi there, Timhx –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try disabling the Mic

Right click on the speaker icon on the Lower right taskbar near the time and select Recording Devices.

Then turn off the Mic here or put the slider to the very right side.    

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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3 Posts

12-18-2016

SG

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Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2016-12-19, 16:08 PM

Hi thank you for your reply.

 

I'm afraid you misunderstood my problem. I didn't mean that the microphone itself is producing audible noise. I meant that the voice recordings I made using the microphone contains a lot of noise. Apologies if my original post was unclear.

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3815 Posts

12-24-2015

IN

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Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2016-12-20, 5:50 AM

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, kindly find the below image & do accordingly.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
if you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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4 Posts

01-09-2017

GB

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  • Message 5 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-01-09, 19:56 PM

Just bought a 710 and found I had same problem using Skype. Voice was not heard because of noise.

Further research has identified it was because of the fan that is located right next to microphones. There is a separate discussion all about the noisy fan problem.

Not sure if your problem has been solved or if you were aware of fan problem.

I'm trying to get lenovo to help but not getting any joy in solving problem as their suggestion of tweaking the mic has not worked.

Have you been able to get your problem sorted?

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1 Posts

01-19-2017

CA

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  • Message 6 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-01-19, 19:15 PM

Me too. wondering if I should buy a headset. but maybe Lenovo should comp me? ;)

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2 Posts

02-27-2017

DK

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  • Message 7 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-02-27, 22:02 PM

I have the very same issue. The sound has the noise like I was sitting in a noisy train. I am sure it is the fan. But how can engineers make such a basic mistake :-(

I am not to technical, so if someone can tell me how to fix the issue besides using an external mic, I will really appriciate that.

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2 Posts

05-05-2017

US

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  • Message 8 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-05-05, 16:35 PM

Hi,

 

I am also facing similar issue of noisy microphone especially when you perform video/voice chat.

Just wondering if we have any solution identified so far to resolve the issue.

 

In addition there is also problem with touch pad , where it abruptly brings up the right click context menu when you actually do left cick.

 

Regards,

Prasanth

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7 Posts

04-07-2017

DE

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  • Message 9 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-05-05, 20:36 PM

LOL, funny that LENOVO support never added any comment to the issue..... It´s just an engineering mistake to place the mic. next to the fan.... Nothing one can do about. I bought a bluetooth headset and have no problems since.

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2 Posts

02-27-2017

DK

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  • Message 10 of 13

Re: Lenovo Yoga 710 - Microphone is noisy / humming / static

2017-05-07, 16:30 PM

I am wondering if Lenovo care about the issue. Just too bad!

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