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DakotaB
What's DOS?
Posts: 1
Registered: ‎05-01-2018
Location: US
Views: 612
Message 1 of 2

Lenovo Yoga 710 not charging, white light aways on

Just recently started having problems with my Yoga 710. The laptop is fine but having some charging issues. When plugged into the charger, the white light instantly comes on stays on even when the laptop is powered off. When charging my computer no longer shows the orange light to indicate charging. The battery itself doesn't charge. At most, the battery percentage on-screen says 36%, but the laptop instantly does when unplugged from the AC adapter. I don't know if the battery is faulty or the computer is to blame due to some kind of software. Please help! This laptop isn't even a year old!!

Social Support Agent
Social Support Agent
Posts: 2,405
Registered: ‎08-10-2014
Location: IN
Views: 579
Message 2 of 2

Re: Lenovo Yoga 710 not charging, white light aways on

Hi DakotaB,

 

Greetings from Lenovo.

 

For the mentioned issue suggest you to check with different adapter just to verify the issue, also try to update the energy management and check if the issue persists. Let us know how it goes.

 

Ashwin_Lenovo



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