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mieso
What's DOS?
Posts: 2
Registered: ‎07-05-2017
Location: NL
Views: 1,208
Message 1 of 6

Lenovo Yoga 710 screen fade to black an freezes

Hi all,

I'm very happy with my Lenovo Yoga 710  Core i&. However there is some anoing issue I can't get rid of.

 

My screen freeze and fade to black. If I open or close the screen a little bit the screen turns to normal.

 

Hope someone can help.

 

Mieso

 

 

 

 

Lenovo_User1964
What's DOS?
Posts: 1
Registered: ‎07-06-2017
Location: US
Views: 1,106
Message 2 of 6

Re: Lenovo Yoga 710 screen fade to black an freezes

I see this same behaviour on my Lenovo T450s Model 20BWS01S00 all the time.  Usually when I return from being away for an hour or more.  Sometimes I have to remove it from the Dock and it gives me the Login PIN screen, but sometimes I try everything and all I get is black screen with White Mouse cursor.  I also noticed that HOT AIR is blowing out the left port, so it seems it must be over heating at the same time.

 

So I am not saying it's not a Yoga 710 issue, but I am also experiencing similar issue with you, but on a seperate model machine.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,124
Message 3 of 6

Re: Lenovo Yoga 710 screen fade to black an freezes

Hi, Mieso        -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Can you please try to connect your laptop to a monitor or TV using the micro HDMI port and see if the screen goes black on it as well? That could lead us to the cause of the problem.

 

Update us how it goes.

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,100
Message 4 of 6

Re: Lenovo Yoga 710 screen fade to black an freezes

Did the issue get resolved?

 

 

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

Give Kudos to a post which you think is helpful and reply oriented

mieso
What's DOS?
Posts: 2
Registered: ‎07-05-2017
Location: NL
Views: 1,096
Message 5 of 6

Re: Lenovo Yoga 710 screen fade to black an freezes

Hi, 

No, I don't have a micro hdmi cable.

 

However, If I do a remote session with f.e. Teamviewer. everything worked fine.

 

 

benohanlon
What's DOS?
Posts: 1
Registered: ‎04-18-2019
Location: GB
Views: 153
Message 6 of 6

Re: Lenovo Yoga 710 screen fade to black an freezes

I'm having the same screen and I have a second monitor attached to my laptop (Lenovo Yoga 710) and there is never a problem on the second screen. However, the first screen flickers then fades to black. Moving it a bit makes it come back.

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