06-30-2019 02:53 PM
My touch screen has been working fine however the touch screen is no longer working in either the laptop mode or the tablet mode, which of course makes the tablet completely unusable. I do have the auto install set for upgrades. I have searched the Forum and the Google web for possible solutions but nothing seems to work. I have run the "Lenovo Check System for updates" but get a message that the lastest drivers are installed.
Here are my System specs -
System SKU: LENOVO_MT_81B5_BU_idea_FM_YOGA 720-121KB
BOIS Version/Date: LENOVO 5GCN29WW, 11/1/2018
SMBIOS Version: 3.0
Embedded Controller Version: 1.24
BIOS Mode: UEFI
OS Name: Microsoft Wiindows 10 Home
Version: 10.0.17134 Build 17134
Need advise to get this working again.
07-22-2019 10:53 AM - edited 07-22-2019 10:55 AM
Hi PapadReed! Welcome to our forums community. Was there any recent changes or any updates installed before the issue arise? Try running a hardware scan using the Lenovo Vantage app to check for hardware failures. We can see on our website that there is a firmware update. Just to make sure that you will be installing all the updates, run the update through the Lenovo Vantage and install all available updates. Check if the issue still persist