cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
SF1987
Paper Tape
Posts: 2
Registered: ‎01-24-2018
Location: US
Views: 1,796
Message 1 of 6

Lenovo Yoga 720 13 hinge issue

Dear Lenovo-team,

 

I have an issue with my Yoga 720-13IKB (Type 81C3) Laptop.

First, is it normal that the right hinge is only on the right connected to the frame?

And second, the little black plastic square left to the left hinge and right to the right hing is moveable almost loose. 

Is that correct?

 

Best,

SF

SF1987
Paper Tape
Posts: 2
Registered: ‎01-24-2018
Location: US
Views: 1,791
Message 2 of 6

Re: Lenovo Yoga 720 13 hinge issue

Upper picture is when I push it towards screen.

This picture how it is usually- quite a big gap between plastic and screen.

 

SF

Sr Support Specialist
Posts: 8,926
Registered: ‎11-30-2015
Location: PH
Views: 1,751
Message 3 of 6

Re: Lenovo Yoga 720 13 hinge issue

Hi SF1987,

 

Welcome to the Community Forums.

 

Both hinges should be connected as seen here in the service module.

I suggest you call technical support to report the loose hinge before things progress to a different issue.

 

Hope this helps answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

cocolezzone
Paper Tape
Posts: 1
Registered: ‎09-29-2018
Location: AT
Views: 791
Message 4 of 6

Re: Lenovo Yoga 720 13 hinge issue

Hello 
I have the same problem with the right hinge but i can't open the hyperlink. So is it a defection that the right hinge has only three fish bolt?

Ruzy9793
Paper Tape
Posts: 1
Registered: ‎10-01-2018
Location: CA
Views: 755
Message 5 of 6

Re: Lenovo Yoga 720 13 hinge issue

I have the same issue. Also, the link for the service page is not working.

Sr Support Specialist
Posts: 8,926
Registered: ‎11-30-2015
Location: PH
Views: 737
Message 6 of 6

Re: Lenovo Yoga 720 13 hinge issue

Hi All,

 

Greetings.

 

The discussion was since January and there was some changes to the service training website as reported here last April. I suggest you refer to the hardware manual and here also for alternative video reference.

 

If your machine is still within warranty, I suggest you call in technical support for the service.

I hope this helps.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors