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Landw003
Blue Screen Again
Posts: 2
Registered: ‎08-02-2017
Location: US
Views: 1,179
Message 1 of 4

Lenovo Yoga 720 13" does not recognize pen at all

I have the Lenovo Yoga 720 13". My screen does not seem to recognize the use of the pen/stylus. I've tried the Bamboo pen used on my previous lenovo as well as the little pen that came with my old thinkpad. Neither of these pens work on my Yoga. My HID drives are up to date. Is there a setting I need to change? Or, could there be a more serious issue? Any info is appreciated!

Community SuperMod
Community SuperMod
Posts: 5,323
Registered: ‎06-26-2008
Location: US
Views: 1,162
Message 2 of 4

Re: Lenovo Yoga 720 13" does not recognize pen at all

Good day and welcome to the community.

 

I'm not certain if all Yoga 720 13" models (or the 15" variant) are pen-abled.

Please post the machine type-model number from the bottom of your laptop, no serial number please, and we might be able to tease out more info.

 

Regards.


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PM requests for individual support are not answered. If a post solves your issue, please mark it so.

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Landw003
Blue Screen Again
Posts: 2
Registered: ‎08-02-2017
Location: US
Views: 1,158
Message 3 of 4

Re: Lenovo Yoga 720 13" does not recognize pen at all

Thanks for the help. The MTM is 80X6002JUS

Community SuperMod
Community SuperMod
Posts: 5,323
Registered: ‎06-26-2008
Location: US
Views: 1,152
Message 4 of 4

Re: Lenovo Yoga 720 13" does not recognize pen at all

Hmmm... not seeing that exact MTM on the commerce site, but under the Tech Specs tab at:

http://www3.lenovo.com/us/en/laptops/yoga/700-series/Yoga-720-13/p/88YG7000827

it hints that select 4K panel equipped machines support Active Pen. No indication that the FHD models support pen.

 

Similarly, at the PSREF site, it reads like pen support is included with the UHD (4K) models:

http://psref.lenovo.com/Product/Lenovo_Tablets_and_Convertibles/YOGA_720_13

 

Again, I'm not totally certain about which models do or don't support a pen. Just poking around the usual places.

 

Can you say where you got your laptop?

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

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