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5 Posts

06-16-2017

United States of America

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Lenovo Yoga 720 13" won't register stylus after changing screen orientation

2017-06-16, 21:05 PM

I have a Lenovo Yoga 720 13" and a Bamboo Ink Smart Stylus to use on it, both of which I got this week. For the most part they work together really well, but when the Yoga is in tablet mode and I rotate the orientation from landscape to portrait, it will no longer register the pen's signal. Even weirder, it won't register it after I flip it back to landscape, or even when it's back in laptop mode. The only way to use the stylus on it after it does this is to restart the laptop altogether. The Bluetooth still works; I can still open apps by clicking the end of the stylus. I just can't actually write anything with it. 

Is there an easy fix for this, some setting I can change that I'm missing? Or does this indicate a bigger problem? If anyone can shed some light on this, it'd be much appreciated.

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Lenovo Yoga 720 13" won't register stylus after changing screen orientation

2017-06-19, 12:05 PM

Hello Actuallyjordan

Thanks for using the Lenovo forums.


Try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


Also, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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5 Posts

06-16-2017

United States of America

15 Signins

140 Page Views

  • Posts: 5
  • Registered: ‎06-16-2017
  • Location: United States of America
  • Views: 140
  • Message 3 of 3

Re: Lenovo Yoga 720 13" won't register stylus after changing screen orientation

2017-06-19, 23:58 PM

Krakken, thanks for your help! I really appreciate it. Unfortunately, after trying everything on the list, the issue persists. Do you have any other ideas? Again, thank you.

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