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MerryMasha
Paper Tape
Posts: 2
Registered: ‎03-13-2018
Location: US
Views: 5,223
Message 1 of 5

Lenovo Yoga 720 13IKB won't turn on

So my Lenovo Yoga would start to boot and the light on the side and keyboard would light up, but then it would turn off again. Then it would start to boot up (without the screen actually turning on) and turn off again. It would just cycle through this, so I held down the power button for 10 seconds, and now it does not turn on at all- no lights, no anything. Any suggestions?

Sr Support Specialist
Posts: 8,520
Registered: ‎11-30-2015
Location: PH
Views: 5,145
Message 2 of 5

Re: Lenovo Yoga 720 13IKB won't turn on

Hi MerryMasha,

 

Welcome to the Community Forums.

 

You can try to follow the Power System checkout guide from the hardware manual (page 21) to help isolate the issue.

Should you have an active warranty, calling technical support for in-warranty repair should cover the procedure specially if it points to a probable systemboard failure.

 

Hope this helps answer your query.

Update us how things go.

 

Regards

 



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MerryMasha
Paper Tape
Posts: 2
Registered: ‎03-13-2018
Location: US
Views: 5,140
Message 3 of 5

Re: Lenovo Yoga 720 13IKB won't turn on

Ok well before I could do anything there was a sizzling sound and a small bit of smoke came out of the case, so I'm gonna to say that this situation has taken a turn where I don't really think I'm capable of fixing it myself and I'll just take it to a support center. Thanks for your help anyways.
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Sr Support Specialist
Posts: 8,520
Registered: ‎11-30-2015
Location: PH
Views: 5,135
Message 4 of 5

Re: Lenovo Yoga 720 13IKB won't turn on

Hi MerryMasha,

 

Yes, please do not attempt to power it on if there is that electrical noise and smoke.

Inform technical support about what just happened so that immediate action can be taken.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

CoryOp
What's DOS?
Posts: 1
Registered: ‎08-24-2018
Location: US
Views: 2,451
Message 5 of 5

Re: Lenovo Yoga 720 13IKB won't turn on

Hey, I actually had this exact same problem with mine. I left it alone and it started working again after a few days, it booted a repair screen and said repair failed, but I was able to open up my desktop regardless. Currently typing on it now. Your experience has me a little concerned though... Did they say what the issue was with yours?

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