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burner123
Blue Screen Again
Posts: 2
Registered: ‎06-10-2019
Location: US
Views: 377
Message 1 of 4

Lenovo Yoga 720 13inch Bent

I've owned my Yoga 720 13 inch for about 1.5 years, so my warranty has expired, and recently I put my laptop in my backpack next to my charger, which I usually do, and the charger was up against one of my heavy textbooks. The charger was near the center of the laptop and the combined weight of the charger and textbook crushed part of my laptop in. It bowed in nearly 7 degrees, causing the power button on the side to break causing me to use the reset button. The laptop is still completely functional but it is heavily bent. I've tried putting a textbook on the opposite side of the laptop and leaving it overnight to no avail. My main question is: What can I do? I've looked on Lenovo's website and have found no way of contacting them without using the TechExperts service, which costs money. I may have never bought my laptop if I knew, after my warranty expired, I would never be able to contact Lenovo for support. I may just trade in my laptop and buy a new one (definitely not from Lenovo, I should have returned it after all the Yoga 720 fan incidents). I could go to a service provider near me, but I feel the laptop is already totaled and not worth the repair, even though it is still completely functional. Any feedback is helpful. Again, what should I do about my situation?

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JDGillis
Bit Torrent
Posts: 3,138
Registered: ‎12-11-2015
Location: US
Views: 345
Message 2 of 4

Re: Lenovo Yoga 720 13inch Bent

Wow, I am surprised that it still works with such a bend.

 

It looks like the upper case (see image below) is bent ,and it is basically the chassis that all the internal parts are mounted upon and contains the keyboard and trackpad as well..   It is possible that if you had the system disassembled completely, it might be possible to straighten it, but most likely you would be better off to plan on having it replaced with a new one like this one I found at Impact Computers for around $85.00 USD.

 

The base cover looks like it held up, but if not that can be obtained as well, such as this used one on Ebay.     The LCD module is costly, so hopefully that can just be flattened back out.   

 

A good computer tech could perform these tasks, which are well documented in the Hardware Maintenance Manual linked below

 

Lenovo YOGA 720-13IKB/Lenovo YOGA 720-15IKB Hardware Maintenance Manual

https://download.lenovo.com/consumer/mobiles_pub/yoga720-13ikb_yoga720-15ikb_hmm_201702.pdf

  

capture.jpg

  

5CB0N67975 - Upper Case With Keyboard (Silver US)
https://www.impactcomputers.com/index.php?route=product/search&search=5CB0N67975

 

Lenovo Yoga 720-13IKB Bottom Base Cover 5CB0N96329 Grade B
https://www.ebay.com/itm/Lenovo-Yoga-720-13IKB-Bottom-Base-Cover-5CB0N96329-Grade-B-/153310041188

 

Lenovo LCD Back Cover Silver 5cb0n67827 80x6002jus
https://www.impactcomputers.com/5cb0n67827.html

 

 

Best of luck,

 

 

SpicaDigital
Paper Tape
Posts: 1
Registered: ‎06-12-2019
Location: IN
Views: 302
Message 3 of 4

Re: Lenovo Yoga 720 13inch Bent

Thanks for sharing manuals. In spica digital agency most of the employees using Lenovo. Appreciate your efforts to resolve this

Eclogites
Paper Tape
Posts: 1
Registered: ‎12-31-2018
Location: US
Views: 239
Message 4 of 4

Re: Lenovo Yoga 720 13inch Bent

I had this issue too, the trackpad was making a weird sound and the display did too but I bent those back into shape and it worked fine.

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