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1 Posts

09-01-2019

US

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Lenovo Yoga 720 151KB Touch Screen stopped working

2019-09-01, 17:11 PM

Hello, 

 

So I’ve had a Lenovo Yoga 720-15IKB Laptop for about a year now with no problems until now. Yesterday the touchscreen worked fine and today it does not work. 

I have tried the following:

1) shutting down the computer both through the start menu as well as by holding down the power button.

2) going to safe mode in which the touchscreen is still unresponsive 

3) checked for update on the HIM touch screen driver. It states I have the most up to date driver and that the driver is working properly.

4) I disabled and then reenabled the driver and nothing.

5) I installed “driver easy” and scanned drivers. It states I have the most updated driver and that it is working fine.

 

Touchscreen still not working.

Everything else seems to be functioning fine. ie keyboard, keypad etc.

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379 Posts

11-04-2019

PH

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Re: Lenovo Yoga 720 151KB Touch Screen stopped working

2020-01-01, 16:01 PM

Hi ,

 

Sorry for the late reply as we just joined the boards, but if you are still having the same issue please let us know.

Regards

Jeremy



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