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GagyiDex
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Posts: 4
Registered: ‎01-18-2020
Location: RO
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Message 1 of 8

Lenovo Yoga 720 screen rotating issue

Hy . When i bend my lenovo yoga (720-15ikb , full hd model with gtx graphics card) screen in 360 degree , the laptop screen is not working (fully black screen) but the laptop keyboard illuminating and as i see working perfectly fine. any idea?

Support Specialist
Posts: 489
Registered: ‎11-04-2019
Location: PH
Views: 418
Message 2 of 8

Re: Lenovo Yoga 720 screen rotating issue

Hi @GagyiDex,

 

Welcome to the Community,

 

Regarding the Issue you can first try installing the Yoga Control Mode from https://pcsupport.lenovo.com/ just enter your serial number so it can find the right version and select manual update after clicking drivers as shown below.

YMC.PNG

 

 

Hope this helps and let us know how it goes,

Jeremy



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GagyiDex
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Registered: ‎01-18-2020
Location: RO
Views: 390
Message 3 of 8

Re: Lenovo Yoga 720 screen rotating issue

Thanks to the rapid answer , but it doesnt work. My bad , beacause when display rotated in 360 degre , the laptopt is swithc sleep mode ( i try to change in battery settings , that when i close the lid , the pc do nothing , but not working )

Support Specialist
Posts: 489
Registered: ‎11-04-2019
Location: PH
Views: 84
Message 4 of 8

Re: Lenovo Yoga 720 screen rotating issue

Hi @GagyiDex,

 

Can you try just moving the screen by tilting it and not completely in tablet mode to see if the screen would black out.

 

Regards,

 

Jeremy



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GagyiDex
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Registered: ‎01-18-2020
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Views: 75
Message 5 of 8

Re: Lenovo Yoga 720 screen rotating issue

i try it , approximately in 270 degree works perfectly fine , but when i tilt it a little bit then goes the screen black , its about 3 centimeter from the laptop screen to the back of the keyboard.

 

OrangeJ
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Posts: 5
Registered: ‎09-30-2017
Location: AU
Views: 61
Message 6 of 8

Re: Lenovo Yoga 720 screen rotating issue

If the laptop was in sleep mode, the keyboard would not be lit up and the power light would be flashing so it's unlikely to be in sleep mode. You could have a faulty EDP cable that runs from the motherboard to the LCD. If that's the case, I wouldn't keep bending it that far. 

 

Maybe test it by playing some music and bend the screen back until it goes black. If it's a cable problem, you should still hear music. If the computer is turning off or going to sleep, the music will stop.

GagyiDex
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Posts: 4
Registered: ‎01-18-2020
Location: RO
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Message 7 of 8

Re: Lenovo Yoga 720 screen rotating issue

Thanks . its cable problem. 

Support Specialist
Posts: 489
Registered: ‎11-04-2019
Location: PH
Views: 44
Message 8 of 8

Re: Lenovo Yoga 720 screen rotating issue

Hi @GagyiDex,

 

Thats good to know that you found the culprit.\

 

Regards,

 

Jeremy 



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