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humbal_omar
What's DOS?
Posts: 2
Registered: ‎02-23-2019
Location: US
Views: 1,797
Message 1 of 9

Lenovo Yoga 730-13 screen flickering issue

This seems to be  a problem with many yoga 730-13 users, My screen keeps flickering, to a point where i constantly have to adjust my screen to stabilize the screen. Sometime it gets unbearable to a point where I cannot even use my laptop anymore. This has happened to me previously and at first i installed the new BIOS update and did whatever Lenovo told me to do, but it did not work. Eventually, my laptop would not turn on for some reason. I did send it back for repair, and the laptop seemed to be working fine for that first week, then the screen flickering issue happened again. At this point, I am lost at what to do? has anyone else found a solution to this problem? is there a way lenovo could possibly recall this model, or atleast give our money back since this seems to be a manufacturer issue?

Guru
Posts: 2,239
Registered: ‎04-17-2014
Location: US
Views: 1,744
Message 2 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

I don't see a recall on this model, but I can certainly see how numerous repair attempts can be frustrating.

 

I recommend getting in touch with Lenovo support and asking for a case manager. They may have more options available (such as a replacement) than regular customer support.

 

Hope that helps, and good luck!


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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Leobro
Paper Tape
Posts: 4
Registered: ‎03-25-2019
Location: NZ
Views: 1,465
Message 3 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

I had the Lenovo Yoga 730 I7.

I've actually figured out what the issue is with the screen flickering. I had to replace the yoga 730 three times. And all three yoga 730 had exactly the same screen flickering problem. 

 

It's not a software update issue. It's to do with the wire connected from the mother board to the screen. The wire doesn't have much slack when opening and shutting the laptop lid. That's what makes it flicker. I decided to swap my laptop to the X1 Carbon. So much better..

 

I would say Lenovo needs to do a recall on these laptop's.  I've heard a number of customers with the exact same problem. 

buzzbuzzbuzz
Paper Tape
Posts: 4
Registered: ‎11-12-2018
Location: US
Views: 1,381
Message 4 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

When you say "swap," did you find some way to return it to Lenovo, or you should ate the cost?

Leobro
Paper Tape
Posts: 4
Registered: ‎03-25-2019
Location: NZ
Views: 1,355
Message 5 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

I didn't return it to lenovo. I returned it to the store. And they sent it to the warranty team. However the store I brought it from were very understanding and allowed me to exchange and pay the difference for the x1 carbon. 

Misc59
Paper Tape
Posts: 7
Registered: ‎03-01-2019
Location: CA
Views: 1,325
Message 6 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

Glad it worked out for you. This is a common and ongoing problem which it appears Lenovo refuses to address. As such I cancelled my 730s order and went with another brand. Lucky you bought it from a store and not directly from Lenovo as I found dealing with Lenovo directly challenging.

DJI
What's DOS?
Posts: 1
Registered: ‎03-27-2019
Location: US
Views: 1,307
Message 7 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

I have had the same screen flickering issue with my Yoga 730-15.  Tried the suggested "software" fixes to no avail.  Several posters on have YouTube videos claiming it is a hardware issue associated with a pinched wire to the display.  Anyone out there have success fixing this problem?

humbal_omar
What's DOS?
Posts: 2
Registered: ‎02-23-2019
Location: US
Views: 1,264
Message 8 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

I just sent my laptop to geek squad, and they said they replaced the LCD wire, If the problem happens again, I guess there truly is a problem on Lenovo's part and will prolly either demand a refund or a different model laptop. There is no reason we should pay 600-700 dollars for a laptop that does not function properly

MDStudent
What's DOS?
Posts: 1
Registered: ‎04-20-2019
Location: US
Views: 230
Message 9 of 9

Re: Lenovo Yoga 730-13 screen flickering issue

 wrote:

I didn't return it to lenovo. I returned it to the store. And they sent it to the warranty team. However the store I brought it from were very understanding and allowed me to exchange and pay the difference for the x1 carbon. 


@leobro, what store did you purchase this laptop from? I honestly just want to replace it at this point. Prefereably with something not lenovo

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