English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

4 Posts

03-11-2019

RO

20 Signins

184 Page Views

  • Posts: 4
  • Registered: ‎03-11-2019
  • Location: RO
  • Views: 184
  • Message 1 of 3

Lenovo Yoga 730-13IWL touch screen not working

2019-10-01, 16:55 PM

My laptop's touchscreen suddenly stopped working after some lenovo vantage updates/windows updates. I'm on Windows 10 build 18362.

My pen input was working properly until I followed the steps from this thread and after installing the indicated file, not only that my touchscreen is not working, but it also messed up my pen input. My monitor is 3840x2160 and the hardware id is AUO232B.

Reply
Options

434 Posts

08-02-2018

US

388 Signins

1696 Page Views

  • Posts: 434
  • Registered: ‎08-02-2018
  • Location: US
  • Views: 1696
  • Message 2 of 3

Re: Lenovo Yoga 730-13IWL touch screen not working

2019-11-04, 12:57 PM

Hi dany1798! 

 

Welcome to the Lenovo Forum! 

 

Please try the steps below: 

 

1. Access the BIOS page on the laptop, here's https://support.lenovo.com/us/en/solutions/ht500216?CID=ww:lenovosocial:20x9m6 how to access it. 

2. Once the BIOS page is up, press the Fn+F9 keys or the F9 key to load default settings and choose yes. 

3. Still in the BIOS page, press the Fn+F10 keys or the F10 key to exit saving changes and choose yes. The laptop will restart automatically and check the touchscreen again. 

 

Regards, 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

4 Posts

03-11-2019

RO

20 Signins

184 Page Views

  • Posts: 4
  • Registered: ‎03-11-2019
  • Location: RO
  • Views: 184
  • Message 3 of 3

Re: Lenovo Yoga 730-13IWL touch screen not working

2019-11-07, 14:08 PM

The touchscreen is still not working, since the pen was working before I installed the wrong firmware, i don't think that the issue is hardware related. Can you at least give me the proper firmware for the touchscreen/ pen input?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save