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12-21-2019

JO

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Lenovo Yoga 730-15'' touchscreen is not working.

2019-12-21, 17:16 PM

Hello

I need a real solution for this problem. I tried every written solution from updating the drivers to uninstalling them then restarting the device. Bios solution is not working too. This all started after a windows update in October. I can't uninstall the update cuz it says the last update before it was not saved bcz a lot of time passed.

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733 Posts

08-02-2018

US

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Re: Lenovo Yoga 730-15'' touchscreen is not working.

2019-12-23, 11:10 AM

Hi ,

 

Welcome to the Community.

 

Please try doing a power drain. Remove all peripheral devices connected to the laptop then press and hold the power button for 15-20 seconds.

 

Once done, install the Windows update and driver update using the Lenovo Vantage. You may learn more and download lenovo vantage here: https://support.lenovo.com/us/en/solutions/ht505081

 

If still doesn't work, we suggest to back up your data and reset the laptop to its factory settings. Here's an articleto guide you on how to reset the laptop. 

 

Let us know how it goes.

 



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