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Raven100
Paper Tape
Posts: 5
Registered: ‎09-16-2018
Location: CH
Views: 1,737
Message 1 of 17

Lenovo Yoga 730 - Battery plugged in and not charging

I am facing lots of problem with my new Lenovo Yoga 730 . Almost everyday, I get "Battery Plugged in and not charging" and after lots of manuvers ( reinstalling drivers, restarting, replugging and sometimes praying...) it begins charging. I don't know what works but the problem resolves itself for a day and it occurs again . I have been dealing with this for 2 weeks now. 

 

When I take the charging cable off and replug it, it charges for exactly 5 seconds and goes back to "Not charging". My laptop is new (Bought in September this year). I have also got remote assistance for this problem, even reinstalled Windows. 

 

Someone suggested me to buy a new cable. My cable looks good to me, it is not even bent at any place. 

 

Is the laptop faulty? I have never faced so many problems with a new laptop. Please help.

 

Thanks

Guru
Posts: 1,139
Registered: ‎12-13-2016
Location: US
Views: 1,713
Message 2 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

What level is the battery at when you get this message?


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Raven100
Paper Tape
Posts: 5
Registered: ‎09-16-2018
Location: CH
Views: 1,708
Message 3 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

I start getting it even at 99%. The problem has again resolved itself and now it is fully charged.

 

When I take it off plug, it doesn't charge and shows that message. I don't know what makes it work again. 

Guru
Posts: 1,139
Registered: ‎12-13-2016
Location: US
Views: 1,704
Message 4 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

"Plugged in, not charging" above 90% is by design. Once it drops below 90%, it should charge back up. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Raven100
Paper Tape
Posts: 5
Registered: ‎09-16-2018
Location: CH
Views: 1,700
Message 5 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

OMG, is that so !! And I was just panicking about everything. Thanks so much.

Guru
Posts: 1,139
Registered: ‎12-13-2016
Location: US
Views: 1,697
Message 6 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

Yeah, that one caught more than a few of us by surprise. Now, if you get that message at, say, 20%, then you can start panicking Smiley Happy


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Martin2020
Fanfold Paper
Posts: 7
Registered: ‎07-01-2018
Location: CN
Views: 1,621
Message 7 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

in fact it is 95% not 90%, after a battery is fully charged, battery will cut off charge circuit until the battery capcity get lower than 95%.
don't ask me why I know,,,,
Guru
Posts: 1,139
Registered: ‎12-13-2016
Location: US
Views: 1,610
Message 8 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

I knew it was over 90%, just couldn't remember if it was 93 or 95. Thanks.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
Milla73
What's DOS?
Posts: 3
Registered: ‎01-02-2019
Location: US
Views: 1,083
Message 9 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging

What does it mean at 20% - That is what my computer is doing right now.
Guru
Posts: 1,139
Registered: ‎12-13-2016
Location: US
Views: 1,044
Message 10 of 17

Re: Lenovo Yoga 730 - Battery plugged in and not charging


@Milla73 wrote:
What does it mean at 20% - That is what my computer is doing right now.

You show "plugged in, not charging" at 20%?  First guess would be the charger. Are you using the charger that came with the 730?


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

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