English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

2 Posts

04-24-2017

IN

3 Signins

51 Page Views

  • Posts: 2
  • Registered: ‎04-24-2017
  • Location: IN
  • Views: 51
  • Message 1 of 2

Lenovo Yoga 900 Series, Power Button issues-Pathetic support from Lenovo

2017-04-24, 10:57 AM

Hi

 

We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.

We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.

 

 Any suggestions Would be helpful.

Reply
Options

2954 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 2 of 2

Re: Lenovo Yoga 900 Series, Power Button issues-Pathetic support from Lenovo

2017-04-25, 8:14 AM

Hello RosanSharma

Thanks for using the Lenovo forums.


I would recommend that you get in touch with the support line and have them escalate and investigate the repair to see if parts are end of life, as from what I know, there are some parts for the Yoga 900 that are not available anymore for repairs, such as the display.

 

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete