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04-08-2019

US

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Lenovo Yoga 900 goes to a black screen after lenovo logo

2019-04-08, 3:21 AM

Suddenly when I tried to turn on my laptop (yoga 900, 13ISK), I see the Lenovo logo for few seconds then the screen goes black, and it does not load windows, I tried to use the reset button on the side of the tablet to enter bios settings, the menu flashes for a second and then the screen goes black again. I dont hear any fans running in the back ground. When I click the power button it turns off immediately, I tried to disconnect the battery and connect it again but the problem persists, I cannot access anything to try a hard rest. Any help is appreciated.   

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1815 Posts

08-02-2018

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Re: Lenovo Yoga 900 goes to a black screen after lenovo logo

2019-04-24, 18:03 PM


Hi Phantom1985! Welcome to our forums community. The issue seems to be a hardware failure so we suggest you get in touch with our support fro further assistance. You may also bring it to any of our authorized service centers. Here's the list: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6, filter the country and choose the nearest outlet base on your location. 



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