09-12-2016 01:40 PM
Hi usafaux2004 ,
Welcome to the Community Forums.
Would onscreen keyboard and external USB keyboard have the same issue using "n" key?
Turning on the laptop using the Novo button (item10 page 49) would give the Novo Menu.
BIOS set up to access the BIOS and on security setting tab , creating a password would allow you type "n" but do not save it since this is just to test the said key.
Update us how it goes.