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08-23-2016

BE

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Lenovo Yoga 900 won't charge

2016-08-23, 10:22 AM

My Lenovo yoga 900 suddenly stopped charging. I tried using the chargeur of a friend and it still wasn't charging, thus i believe the problem comes from the battery. 

I've been trying to reach the Lenovo support center in Belgium to make use of the warranty but no one answers the phone nor emails. Does anyone knows a phone number or an email adress I could use to  reach the support in Belgium? 

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10436 Posts

11-30-2015

PH

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Re: Lenovo Yoga 900 won't charge

2016-08-23, 14:54 PM

Hi Nambat , 

 

Welcome to the Community Forums. 

 

What model variant of YOGA do you have (ex Yoga 900-13ISK) ? 

You may also check on the the hardware manual (Checking operational charging page 22) .

"To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. "

 

As the battery is internal best that you call in technical suppport specially if the battery status light do not go through the process from fast blinking amber to slow blinking amber to amber to slow blinking white to solid white specially if battery status (page28) would not even light up when connected to the ac charger. 

 

Dutch, French,English
02-700-73-77 (lokaal tarief)

9:00 - 18:00 Monday - Friday

 

Hope this help answer your query.

 

Regards



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