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Lenovo Yoga 910 microphone is not working

2017-03-29, 11:41 AM

Hi.

 

My internal microphone is not working. It's present in the list, but there is no reaction from it in voice recorders/Skype. External microphone (via headphones) working great.

 

I tried:

1. Fully reinstall Windows 10 Home.

2. Use drivers provided by Windows out of the box.

3. Install latest drivers from Lenovo Support website for my laptop serial number.

4. Install drivers from realteck website.

5. BIOS update.

6. Remove drivers in Device Manager. Windows loaded them again on restart.

7. Disable sound effects.

8. Enable/Disable device in recoring devices list.

9. Changing recording volume.

 

Nothing helps, no effect at all.

 

YouTube videos with bug demonstration:

Internal microphone

Headphones microphone

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2953 Posts

02-22-2017

GB

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Re: Lenovo Yoga 910 microphone is not working

2017-03-30, 9:07 AM

Hello TheSteelRat

Thanks for using the Lenovo forums.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


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3811 Posts

12-24-2015

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Re: Lenovo Yoga 910 microphone is not working

2017-03-30, 12:13 PM

 

Reverting to the Microsoft Built in Driver

Open Device Manager

Under Sound and game controller Right click on the sound adapter and click on update driver

On the prompt of update driver click on  Browse my computer for Driver Software 

On the next window Click on let me pick from a list of device driver

 

Now you will have a list of drivers already available in your system,

If your system has a Lenovo Supplied driver plus a Microsoft built in driver, then you should have at least two drivers on the list

If you see a High definition Audio then that should be the Microsoft built in, click that and install it.

 

Update us how it goes.

 

 

 

 

Regards,

 

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6 Posts

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Re: Lenovo Yoga 910 microphone is not working

2017-04-07, 20:28 PM
Battery is internal. 30 seconds hold didn't help.
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6 Posts

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Re: Lenovo Yoga 910 microphone is not working

2017-04-07, 20:28 PM
The was only single driver in a list - Realtek HD. Installed it, rebooted, nothing changed.
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7974 Posts

01-13-2008

US

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Re: Lenovo Yoga 910 microphone is not working

2017-04-07, 23:18 PM

Is there any reaction to the F4 mic mute key?  On screen display perhaps?

 

Z.


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6 Posts

03-29-2017

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Re: Lenovo Yoga 910 microphone is not working

2017-04-08, 7:00 AM
Yes. But it doesn't help.
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