05-25-2019 07:35 AM
Hope you're all doing well. I just have this weird issue with my 920, where the active pen 2 top barrel stops working for some reason. The top of the pen button usually stops working with it as well but if I connect it to the bluetooth, the function will return. I can't seem to get the top barrel to work except by either deleting the driver and reinstalling or restarting the computer. The behaviour is really weird considering the pen writing never breaks and the bottom barrel always works. If anyone has any advice, please let me know! (or a driver update I don't know about 🤷🏽♂️)
P.S: I've tried wacoms generic drivers and lenovo's (with their respective apps) and the issue still persists
05-26-2019 08:33 AM
Hi Delsabawy! Was there any changes or any updates installed before the issue arise? What is the current SO version installed on your laptop? Try running the update from the Lenovo Vantage app and install all available updates. Check also if there are pending Windows updates and install it.
05-26-2019 02:39 PM