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maglib
Fanfold Paper
Posts: 16
Registered: ‎07-09-2016
Location: US
Views: 4,507
Message 1 of 11

Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Got the Lenovo Yoga 920 Monday. It's sweet. So much better than the 910, I can type again. All the issues of the 910 gone for good!

 

Question.  It came with the Active pen. But no battery or extra tips.  Did I miss something out of the box?  I can't believe at this price point, they wouldn't ship the battery with the pen.  It needs a AAAA battery, not something you have sitting around the house. thanks.

 

I'm quite shocked and am betting it was an error but trying to find out if they were supposed to be included or not?  Can't find any documentation. It's almost like the pen is just something they say is included, little details.

fazilp
Fanfold Paper
Posts: 13
Registered: ‎11-01-2017
Location: US
Views: 4,481
Message 2 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Keep digging through the packets, manual and batteries are there. Batteries are in a small seperate ziplog, manual is in another packet.

maglib
Fanfold Paper
Posts: 16
Registered: ‎07-09-2016
Location: US
Views: 4,461
Message 3 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

I completely emptied the box out.  I did find the holder and the directions on how to replace batteries which now I realize not only is the one battery missing, so are the bluetooth batteries as well as tips.. No other instructions for the pen, it's like I got a completely empty pen.

Katto
Ctrl-Alt-Del
Posts: 14
Registered: ‎11-03-2017
Location: RO
Views: 4,360
Message 4 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

I have received batteries (both for the pen and BT) in the box. Maybe you should contact the vendor and make inquiries (perhaps the original packaging was tampered with). 

 

 

Yoga 920 | Intel i7-8550U | Intel UHD Graphics 620 | 8GB DDR4 2400MHz | Samsung 512GB PCIe 3.0 x4 NVMe M.2 SSD | 13.9'' UHD IPS Touchscreen 2160p | Win 10 Home 64-bit | P.S. No trees were destroyed by posting this message. However, a significant number of electrons were terribly inconvenienced.
maglib
Fanfold Paper
Posts: 16
Registered: ‎07-09-2016
Location: US
Views: 4,241
Message 5 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

So Lenovo mails me a new Active Pen for the 920 but it's an active pen, not an active pen 2.  It does say 4096 levels of pressure though.  I'm not sure it's even compatible ..  Should I open it up and see?  Do you know if it's compatible?

Sr Support Specialist
Posts: 7,248
Registered: ‎11-30-2015
Location: PH
Views: 4,139
Message 6 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Hi maglib,

 

Greetings.

 

Lenovo Active Pen 1 should be compatible to your Yoga 920 as it utilize the same digitizer technology as the active pen 2. You may give it a try soon as convenient.

 

Regards

 



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maglib
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Posts: 16
Registered: ‎07-09-2016
Location: US
Views: 4,089
Message 7 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Can I use the batteries and tips from the replacement in the active pen 2 that came empty? then I have the right pen?
Sr Support Specialist
Posts: 7,248
Registered: ‎11-30-2015
Location: PH
Views: 4,026
Message 8 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Hi maglib,

 

You have a compatible pen.

 

You can use the batteries as they both support AAAA  Alkaline batteries.

With the nibs, it can be worth to try since it looks identical as described here on this discussion

 

Regards



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mangosucker
Serial Port
Posts: 15
Registered: ‎12-11-2017
Location: CA
Views: 2,307
Message 9 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

My new Yoga 920 did not come with extra tips or the tip replacement tool but it did come with batteries.  My issue was the battery compartment threads were cross threaded so bad that we broke the pen trying to unscrew it (outer metal layer  on the top of the pen pulled off the threaded insert).  So I ordered a replacement pen and it came with batteries and the replacement tip kit.  Strange that the original pen did not come with the replacement tip kit.   And I was very careful about checking every nook and cranny.  I still have the orignal box and packing materials.  Those original tips are not there.

jlholdenh
What's DOS?
Posts: 1
Registered: ‎03-12-2018
Location: US
Views: 1,194
Message 10 of 11

Re: Lenovo Yoga 920 Active Pen NO Battery nor tips ?!?! Can that be true?

Mine was shipped with a AAAA Battery however it also had 2 small round batteries that I have no idea what they are for.

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