03-14-2018 07:45 PM
Don't know what to tell you. The 920 I have works just fine. I've TRIED to make the audio fail and have routinely tested waking it, sleeping it.. everything I can think of to help you. Maybe if I loaded the same software as some of you..? I dunno. It's pretty stripped down. I don't have anything beyond browsers, VLC and word processing loaded on it. No issues and I can't replicate any of yours. I apologize.
03-15-2018 01:57 AM
This may have been a coincidence, but the first time I noticed the speakers weren't working was shortly after connecting bluetooth headphones to my 920 for the first time. This was a few months into having it; speakers worked fine until around that time.
03-15-2018 07:27 AM
If that's the commonality, then it would at least be minimally worthwhile to uninstall the Bluetooth adapter in Device Manager and let Windows reinstall it on the next reboot. Some of these BT headphones come with their own software, too. Might be worthwhile uninstalling that, as well. At least for a test. I don't use BT headphones with anything other than my phone. Prefer wired. FWIW, I have NO BT devices connected to my 920. My 910 is a different story
03-15-2018 07:31 AM
03-16-2018 04:44 AM
Just wanted to say that I've had exactly the same issue with two different Yoga 920s. First one purchased last Nov and replaced just before Christmas because of the speaker issue. The second one has just been sent back to Lenovo for repair. Sounds very much like it has soething to do with earlier machines.
03-16-2018 06:59 AM
03-16-2018 07:06 AM
With the first one, they just replaced it with a new laptop - this took about a week to arrive. I've only just sent off the second one - it was collected today - and they have said it will be back in 2 or 3 weeks. A real pain.