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dindzi
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Posts: 29
Registered: ‎11-03-2018
Location: PL
Views: 798
Message 1 of 4

Lenovo Yoga 920 doesn't turn on

After a few months of normal operation my Yoga 920 suddenly doesn't respond to the power button. It seems completely dead because neither the power led nor charge led is on. It is still under guarantee so I sent it to my local service. Did anybody have the same problem with this model? What may be the cause?

Social Support Agent
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Posts: 417
Registered: ‎08-02-2018
Location: US
Views: 770
Message 2 of 4

Re: Lenovo Yoga 920 doesn't turn on

Hi dindzi!

 

Welcome to the Community,

 

As of the moment, we're not sure what's causing the problem, but we need to look at the possibilities that it could be the Motherboard or the Battery. The Service Center will identify it clearly as they physically inspect it. They will be able to tell you that after the evaluation.

 

Regards,



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dindzi
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Posts: 29
Registered: ‎11-03-2018
Location: PL
Views: 719
Message 3 of 4

Re: Lenovo Yoga 920 doesn't turn on

It was the motherboard. That's what they wrote in the repair report. Now, the internal speakers don't work. Also, the computer occasionally shuts down unexpectedly. Did they really replace the motherboard for a brand new one?

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Registered: ‎08-02-2018
Location: US
Views: 715
Message 4 of 4

Re: Lenovo Yoga 920 doesn't turn on


Hi! All of the parts that is used in the repair facility is brand new.

 

Regards



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