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kumapandax
Paper Tape
Posts: 1
Registered: ‎06-26-2019
Location: US
Views: 260
Message 1 of 2

Lenovo Yoga C930 Pen

The pen that comes along with the Lenovo Yoga C930 isn't working on my laptop. The battery shows full and I barely ever use the pen but I have many plans of starting to use it. It really saddens me that I left an HP laptop for a Lenovo just to come to this problem. It has only been 1 month since I've bought this laptop and I barely use the pen but then it doesn't work anymore. There was a time where I didn't charge the pen for a whole week but I put it back and didn't touch it ever since. It's impossible that anything could have happened to the pen because I left it in a drawer. The touch screen works perfectly fine.... I don't know what to do and I am really really sad/disappointed. I need help with this if anyone can let me know of anything I can do or what's wrong? 

Administrator
Administrator
Posts: 187
Registered: ‎07-23-2018
Location: US
Views: 149
Message 2 of 2

Re: Lenovo Yoga C930 Pen

Hi Kumapandax

Greetings from Lenovo.

Check if the pen is detected in the device manager, if yes uninstall the Lenovo Pen, 4 HID-Compliant vendor managed device and HID-Compliant Pen. Restart the machine and check if you are able to use the pen.

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