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08-25-2020

US

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Lenovo Yoga C940 white uniformity issue

2020-10-06, 21:24 PM

I bought this computer a month ago and recently noticed that when I am on a white screen, the color looks brighter on the right side of the display. from there to the left, it looks darker as if it has a yellowish tint. I have tried cleaning the screen with a cloth, updating BIOS, and reinstalling intel graphics. I have not tried disconnecting the display nor reinstalling the NVIDIA graphics. I also read online that if there is a death USB, it can cause this issue. I connected a not working USB once, but no clue if that could have had caused it. Can anybody help?

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12115 Posts

11-30-2015

PH

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Re:Lenovo Yoga C940 white uniformity issue

2020-10-06, 22:04 PM

Hi tony7794,

 

Welcome to the Community Forums.

 

Try to check if the display issue also happens on an externally connected monitor.

 

Take a snap shot and compare it with a captured image using a mobile phone camera.

 

It would also help if you can check it out on the BIOS screen.

 

If the same display issue on the BIOS as well as the mobile phone image but not on the screen capture and external monitor then it is likely an issue with the built in display.

 

If so, then best to contact tech support and have it reported.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards

 



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