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Dws520
What's DOS?
Posts: 1
Registered: ‎07-21-2017
Location: US
Views: 322
Message 1 of 5

Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 292
Message 2 of 5

Re: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520

Thanks for using the Lenovo forums.


Was this the creators update?

If so, have a look on the following post, this should show if your device has been tested with the update yet:

https://support.lenovo.com/gb/en/solutions/ht503655

 

From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.

 

Hope this helps, let us know how you get on.


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Shack
Paper Tape
Posts: 3
Registered: ‎07-24-2017
Location: US
Views: 258
Message 3 of 5

Re: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

No, I cannot revert back to a previous version of Windows 10 as the update wipped out all previous versions. Lenovo & Microsoft want me to "Just reload" Windows from scratch. REALLY ? That's a BS answer. I believe there is a way to rload the driver and I want give up untill i get that driver back !!!

Shack
Paper Tape
Posts: 3
Registered: ‎07-24-2017
Location: US
Views: 258
Message 4 of 5

Re: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

I have reverted back two rekeases of Windows 10 and the touch screen is still NOT working. I need for someone at Lenovo to provide me with the drivers for touchscreen.

Shack
Paper Tape
Posts: 3
Registered: ‎07-24-2017
Location: US
Views: 246
Message 5 of 5

Re: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Going to revert all the way back to 8.1 Monday to see what happens.

Dave

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