cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ericlchen
Paper Tape
Posts: 2
Registered: ‎09-06-2019
Location: US
Views: 203
Message 1 of 2

Lenovo Yoga c930 Freezes randomly and disconnects wifi

Hello!

 

My Lenovo Yoga has started freezing randomly; it does not matter what is currently running. This also includes starting up the laptop. Sometimes when the power button is pressed, the laptop will not start, but instead will present a black screen for around 1 minute then start up. During startup the power light is not flashing but is fully lit showing that the laptop should be up. The wifi will also sometimes stop working altogether, even sometimes removing the wifi option completely in the wifi options. Even when the wifi card in the lenovo is reset, the wifi does not come back. I have already tried uninstalling and reinstalling the wifi driver. I have already contacted Lenovo before, but instead of fixing the problem, they somehow sent me into an infinite blue screen loop. They claimed that my bios was corrupted and reset my computer completely, losing all files. This fixed the problem for about 12 hours. Currently, the only softwares I have downloaded are Eclipse IDE and Java. Could someone please help me fix this? I possibly received a defective unit?

Support Specialist
Posts: 782
Registered: ‎08-02-2018
Location: US
Views: 52
Message 2 of 2

Re: Lenovo Yoga c930 Freezes randomly and disconnects wifi

Hi @ericlchen,

 

Apologies for the late reply.

 

Are you still having issues with your laptop? If yes, kindly run a hardware diagnostics from our Lenovo Support Website so to check the status of the hardware components. 

 

Update us how it goes.

Auxen



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

And we're back...

Move delayed but still coming

Learn More

Check out current deals!


Shop current deals

Top Kudoed Authors