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06-20-2017

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Lenovo Yoga doesn't work with VGA to USB C connector

2017-06-20, 12:37 PM

 I am so frusterated, I am one more issue away from trading my Lenovo Yoga in for a MAC. I also don't understand why Lenovo does not have an easy to reach support line but rather you have to go through emails and forums. Anyways my VGA to USB C adapter doesn't work so I can't connect to an external monitor. The adapter does not need a driver, it's plug and play. I tried changing the resolution of the laptop to be compatible with the monitor and it didn't help. The monitor I have is DELL U2412M which should be compatible and worked fine with my old Lenovo laptop. Help with this issue would be greatly appreciated.

 

Thanks!

Nina

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2953 Posts

02-22-2017

GB

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-06-22, 8:35 AM

Hello Nilic

Thanks for using the Lenovo forums.


Try to download the Video and Chipset drivers for the unit from the support page.

 

Make sure to reboot after an update on the unit.


Hope this helps, let us know how you get on.


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6 Posts

06-20-2017

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-06-28, 8:18 AM
Thank you for the suggestion. I will try this and let you know if it works.
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6 Posts

06-20-2017

CH

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-07-04, 9:43 AM

Hi,

 

I don't see a Video driver, which ones are the video ones?

 

Cheers,
Nikolina

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6 Posts

06-20-2017

CH

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-07-04, 9:55 AM

Updating Intel Chipset Driver for Windows 10 (64-bit) - Yoga 910-13IKB, Yoga 910-13IKB Glass and Intel Graphics Driver for Windows 10 (64-bit) - Yoga 910-13IKB, Yoga 910-13IKB Glass doesn't work.

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6 Posts

06-20-2017

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-08-02, 11:24 AM

Do you have any other suggestions for me or advice on how I can get help? There is no number I can call for tech support.

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1794 Posts

12-13-2016

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  • Message 7 of 8

Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-08-02, 16:36 PM

We're finding that, like just about every new port trotted out over the years, USB-C doesn't have all the kinks worked out, yet. So, some things you'd think would work ..don't.

 

There's a thread going that details adapters that work with the 910 and those that don't. My best recommendation to you would to be to make sure you're using an adapter that's confirmed to work with the 910.

 

Best of luck.


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6 Posts

06-20-2017

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Re: Lenovo Yoga doesn't work with VGA to USB C connector

2017-08-03, 7:59 AM

Hi,

 

Okay thank you for the reply, this is helpful I will try one of the ones that might work.

 

Cheers,

Nikolina

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